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Technical Support Analyst Pathway
Track: Technical Support Analyst
Occupation: Technical Support Analyst (Help Desk Technician)
The Achieve Desk Registered Apprenticeship Pathway is a structured earn-and-learn model designed to develop job-ready apprentices through a combination of supervised work-based learning and structured training.
Overview
The Achieve Desk program is designed to serve multiple participant groups.The program provides a structured training model that supports participants who are exploring career pathways, transitioning into new occupations, or building foundational IT support competencies. In addition, the pathway supports employers seeking to develop reliable entry-level technical support talent through a consistent, competency-focused training structure that combines workplace learning with organized related instruction.
Credential Opportunity
Participants complete certification requirements based on a 12 week programming process. (Time may vary based on credential and learner).
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